There is a huge opportunity to modernize the legacy platforms that SAP customers are running on in order to: lower overall costs, increase agility, reduce risk, and free up funds for innovation to help customers gain competitive advantages in their respective industries.
In previous blog posts I outlined my thoughts on a Private Cloud for SAP strategy to accomplish these goals. Key foundations of this strategy are leveraging x86, VMware Virtualization and driving Automation and Orchestration in your SAP landscapes.
In recent keynotes, I have heard SAP executives tell the story about “why does it takes 35 clicks to order a new laptop from the company that you work for, yet it only takes 3 clicks on your mobile phone to order a pizza from Papa John’s”. Clearly there is an opportunity to improve business processes and drive automation in many aspects of businesses including IT organizations.
In the last few months I have starting to use “Uber” (“Everyone’s Private Driver”) for car services in my home town as well as on business trips. For those who don’t know Uber, they have an absolutely brilliant business model leveraging existing executive car services empowering them with technology that benefit the drives with higher utilization rate, the customers – with a reliable, easy to use and friendly customer experience and of course Uber (the company). When you have the Uber app on your iPhone, it literally only takes 1 click to order a car service, get picked up and dropped off, and payments are automatically taken care of. Your Uber profile works with the GPS on your phone and your pre-populated credit card info in the app…stepping out of the car to get dropped off without having to sign anything feels a bit odd the first few times, but then you come to appreciate the simplicity of the experience.
Papa John’s took our end user customer experience from 35 clicks to 3…Uber just elevated the Automation to 1 click. Can we do the same in the Automation and Orchestration of our SAP landscapes? Certainly there are policies and compliance requirements, which have to be followed when provisioning applications and infrastructure resources around SAP, however what if we were able to “Uber Simplify” these tasks? Perhaps we would be accelerating the paradigm of our SAP customers, thus allowing them to spend more budget on Innovation vs keeping the “lights on”?
I am very interested to see the progress of SAP Application and Infrastructure Automation solutions such as SAP’s NetWeaver Landscape Virtualization Management (LVM), VCE’s Vision, Cisco Intelligent Automation, EMC’s ViPR (Software-Defined Platform Strategy), VMware’s vCloud portfolio etc. to achieve these goals.
Let’s set a goal to “Uber Automate” our SAP customers’ application and infrastructure environments!